Privacy Policy

This Privacy Policy describes how Thrive Beyond Diabetes (“we”, “us”, “our”) collects, uses, and shares information when you visit our website, register for our workshops, or interact with our services.

1. Information we collect

We collect information you provide directly, such as your name, email address, phone number, age range, gender, city, occupation, and health-related context (e.g. diabetes status, duration, medications, primary struggle). We also collect usage data such as pages viewed, time on page, clicks, and device information through cookies and similar technologies, including the Meta (Facebook) Pixel.

2. How we use your information

• To register you for workshops and deliver joining details.
• To personalize content and improve the relevance of our programs.
• To send transactional emails, WhatsApp messages, and reminders.
• To send marketing communications about related programs (you can opt out anytime).
• To measure ad performance and reach similar audiences on Meta platforms.

3. Sharing

We do not sell your personal information. We share data with service providers who help us operate (payment processors, email/WhatsApp delivery, analytics, hosting) under appropriate confidentiality terms. We may share aggregated, non-identifying audience signals with advertising platforms such as Meta to optimize campaigns.

4. Cookies and tracking

We use cookies and pixels (including the Meta Pixel) for analytics and advertising. You can manage cookies in your browser settings. Disabling them may affect site functionality.

5. Data retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your rights

You may request access, correction, or deletion of your personal data by emailing us. You may also unsubscribe from marketing emails at any time using the link provided in each message.

7. Security

We use reasonable technical and organizational measures to protect your data. No method of transmission over the internet is fully secure; we cannot guarantee absolute security.

8. Children

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

For privacy questions, contact us at support@thrivebeyonddiabetes.com.